Privacy Policy

1. Introduction

ScholAR Grade LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ScholAR Grade service ("Service"). Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, authentication credentials)
• Content you upload for grading (academic papers, code files, text)
• Grading results and feedback generated by the Service
• Payment information (processed securely by Stripe; we do not store card details)
• Usage data and interaction logs

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process payments and manage subscriptions
• Send transactional communications (account confirmations, receipts)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve the Service
• Comply with legal obligations

4. Content Processing and AI Analysis

Content you upload for grading is processed by our AI systems to generate grading results. This content is stored securely and is not shared with third parties except as necessary to provide the Service (e.g., AI model providers). We do not use your uploaded content to train AI models. Grading results are stored in your account and accessible only to you.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist in operating the Service (e.g., cloud hosting, payment processing, AI model providers)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information and grading history for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us at [email protected]. We will respond to deletion requests within 30 days.

8. Cookies and Tracking

We use session cookies to maintain your authentication state. We may also use analytics tools to understand how users interact with the Service. You can control cookie settings through your browser settings.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].